Pet & Property Details

First Name

Last name

Service Address

Invoice Number

🐾 Pet Information

Pet #1 Name, Age Type - Examples below - just start typing in the box!

Pet #1 Microchip Number - if known

Pet #1 Menu or Special Dietary Needs

Pet #1 Behavior Notes (anxious, shy, reactive, escape risk, etc.)

Pet #2 Name, Age Type

Pet #2 Microchip Number - if known

Pet #2 Menu or Special Dietary Needs

Pet #2 Behavior Notes (anxious, shy, reactive, escape risk, etc.)

Pet #3 Name, Age Type

Pet #3 Microchip Number - if known

Pet #3 Menu or Special Dietary Needs

Pet #3 Behavior Notes (anxious, shy, reactive, escape risk, etc.)

Pet #4 Name, Age Type

Pet #4 Microchip Number - if known

Pet #4 Menu or Special Dietary Needs

Pet #4 Behavior Notes (anxious, shy, reactive, escape risk, etc.)

Medications / Special Care Instructions:

Sick or Injured Pet Policy

If a pet appears unwell or is found injured on arrival:

Staff must attempt to contact the owner immediately.
If unreachable, contact the emergency contact.
If no one is reachable, staff may seek reasonable veterinary care.
Pets may be transported to the nearest available vet.
All vet and transport costs are the owner’s responsibility.

Do we have your permission to seek Veterinary intervention if we are unable to contact you or your emergency contact?

Yes

Do you agree that YOU are responsible for all veterinary, medication, transport, out-of-hours, and related costs?

Yes

Have your Pets been to the local South Hedland Vet before?

Yes

Any Vet Care Instructions We Need to Tell Them?

Cyclone Management Policy

In the event of a cyclone warning or alert:

• Services may be suspended for staff safety.

• Owners will be contacted immediately if travel conditions change.

• Pets will be checked if safe and legal to travel.

• Property checks will NOT be carried out during Red Alert or unsafe conditions.

• After the cyclone, staff will resume visits as soon as authorities confirm it is safe.

Owners are advised to have a cyclone plan for pets, including:

• Secure shelter areas

• Emergency contacts

• Food and water supply

Port Paws & Property accepts no liability for events caused directly or indirectly by severe weather.

Is your Property Cyclone Proof for Pets. Do your pets have shelter if required.

Yes

How confident are that your pets would be safe and secure if our staff could not return due to a Cyclone Warning / Red Alert (Lockdown) - We would provide 3 days dry food and water prior to lockdown.

Yes

Do you provide permission for Port Paws & Property Team members to evacuate your pets if required?

Yes

🏡 Property Information

Security Alarm System: If codes required these will be given on key pick up day

Yes

Locked Gates / Access Points:

Yes

Pool on Property:

Yes

Have you provided permission for anyone enter your home or use your pool (if applicable) whilst your away?

Yes

Their Names if Yes?

Parcel / Mail Storage Preference: If Mail/ Bin Service selected

What Day is Bin Day (If Mail & Bin Service Selected)

📞 Emergency Contacts

Primary Emergency Contact:

Phone

Secondary Emergency Contact (optional):

Phone

🧾 Additional Instructions

Anything else you would like us to know: